She was interested in extended coverage for her vehicle because it was about to turn seven years old. Previously, we had a customer on the phone who called in asking for more details about our company. We can explain this further with an example from a recent customer who inquired about our services. Leaving out important information regarding the issue. Oftentimes, after the issue has been resolved and the customer satisfied, the review may not be updated to reflect this. However, we admit that sometimes mistakes can be made – whether it be ours, the customer’s, or the repair shop, but this can lead to dissatisfaction, which most times will lead to a negative review. In fact, we are extremely proud of our commitment to excellence and customer service, and believe that the majority of the reviews about Endurance reflect this. Now before you start referring to us as out-of-touch and deniers of negative feedback, we work to be completely transparent when it comes to Endurance Warranty reviews. GET A FREE QUOTE Fake Endurance Warranty Complaints? Let Us Explain. SAVE THOUSANDS ON AUTO REPAIRS WITH ENDURANCE! But we will get to that more below and answer the question, “Is Endurance warranty legit?” However, not everything you read online can be up-to-date, authenticated, and even factual. We admit that we aren’t a perfect company, and acknowledge that we have seen Endurance Warranty complaints over the years we have been in business. Thousands of drivers like you call us every day to find out more information on vehicle protection, to see if they qualify, and most of all, find out more about Endurance as a company. Whether it be through a direct-mail piece that was mailed to you, maybe you saw one of our television commercials that is broadcast from coast to coast, or possibly an online advertisement on a website you visit frequently chances are you have seen or heard of Endurance auto protection plans. Just make sure you know what you're calling about and the price you are comfortable spending so you are not signing up for unnecessary contracts.Having a nationwide company like Endurance gives us an opportunity to reach a staggering amount of people. However, if you are interested in purchasing an Extended Service Warranty, the company is likely able to help as they have various services available. That's why it's important to read the fine print because the letter clearly states it is an advertisement. There it is says this is an advertisement in coverage." It's so important errand to look at the bottom of that letter. She said, "they want you to purchase a service contract that could cost you hundreds and even 1,000s of dollars. News 3 spoke with Leslie Blackwell, the Director of Public Affairs for the Better Business Bureau serving Central Virginia about this. In addition, the mailers were being distributed in envelopes resembling Federal Tax Documents." The businesses mailers contained aggressive and confusing language, that often intimidated consumers. On the BBB's website they said, "since May 2019, the BBB serving Chicago and Northern Illinois has requested on multiple instances for Endurance Warranty Services, LLC to modify, or discontinue their promotional mailers being distributed nationwide. However, according to online records the company is not accredited by the Better Business Bureau. Learn more by reading real customer reviews on Google, Trustpilot, Best Company, Better Business Bureau and other rating sites." 5000 and Gold Stevie Awards, and highly recommended by Consumer Affairs and Consumers Advocate. We are backed by an AM Best “A” rated insurance company, a recipient of Inc. News 3 looked into the company and learned it is, in fact, real and located in Illinois.Īccording to the website, "Endurance is one of the largest providers of vehicle service contracts in the nation.
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